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Railnewzealand.com |
| Contact Us |
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Online Chat Assistance:
For assistance and/or reservations, you can chat live via the Internet
with one of our Consultant's at our Support Centre by clicking on the Icon/button on the left.
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 Internet Phone Assistance |
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You can speak to one of our English or Mandarin speaking Consultant's over our internet phone network by using the below 'In country' phone numbers. All calls from the following international locations are free. |
| New Zealand: |
0800-143-669 Tollfree in New Zealand |
| Australia: |
1-800-820-663 Tollfree in Australia |
| Los Angeles: |
( 310) 405-6938 * |
| Beijing: |
(10) 5147-5622 * |
| Shanghai: |
(21) 5106-4410 * |
| HongKong: |
3170-9515* |
| Toronto: |
(416) 342-1578 * |
| London: |
(20) 3105-6155 * |
| Singapore: |
3106-2064 * |
| Dublin: |
(1) 653-0761 * |
| Johannesburg: |
(11) 461-3210 * |
| Rest of the World : |
+64-4-931-8651 |
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Skype free call - globalsupportcentre |
| NetPhone Number: |
8147377 # |
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| * Local phone charges may apply depending on the phone carrier that you are using. |
| # If you are a Netphone or Mamakall customer, there is no charge for the phone call if you use the Netphone/Mamakall number. |
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Call us free via the Internet |
By downloading this free software onto your laptop or PC, you can call us free via the Internet. Also, you can call friends, family or businesses free around the world via the internet plus cheap toll call savings by simply setting up your own Netphone account. All Netphone accounts have access to Virtual White Pages global telephone directory. |
| Get your Netphone Number here: |
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| Our Support Centre is manned : (New Zealand Standard/Summer Time) |
| Monday to Friday |
9.00am to 6.00pm |
| Saturday, Sunday & Public Holidays |
11.00am to 6.00pm |
| New Zealand Public Holidays: |
27 Oct 08 |
| New Zealand Local Time: |
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| Other information |
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Email: info@railnewzealand.com |
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Fax: +64-4-917-9174 |
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Group information: groups@railnewzealand.com |
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Auckland Suburban train services - For fare and timetable information please phone Maxx on 0800-103-080 tollfree in New Zealand or click for online train timetables and fares within the greater Auckland area. |
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Wellington Suburban train services - For fare and timetable information please phone Metlink on 0800-801-700 tollfree in New Zealand or click for online train timetables and fares within the greater Wellington area. |
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For timetable and fare information for The Capital Connection (Wellington to Palmerston North) and The Wairapapa Connection (Wellington/Featherston/Masterton) trains, please phone Metlink on 0800-801-700 tollfree in New Zealand or click for online fares and timetable information for The Capital Connection or The Wairapapa Connection.
The Capital Connection and The Wairarapa Connections trains services are commuter trains, so reservations are not required. Tickets for these trains are available from Tranz Metro ticket office - Wellington Railway Station, Masteron Railway Station, Featherston Railway Station and Palmerston North Railway Station or from the respective Train Manager's on the day of travel. |
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There is no suburban train services in the greater Christchurch area, Dunedin or between Christrchurch and Dunedin.
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