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Passenger Train Services Auckland-Wellington Train Wellington-Auckland Train Christchurch-Picton Train Christchurch-Greymouth Train Christchurch-Kaikoura Train Greymouth-Christchurch Train Kaikoura-Christchurch Train Picton-Christchurch Train Information Rail / Ferry Travel Accommodation Railway Stations Bus / Coach Services Quick Answers How to Book Luggage Bikes, Pets, Etc Extra Assistance Seating Request Check In Times |
All long passenger train services in New Zealand are 'Reserved Seating/One
Class' services, so it is recommend that you make a reservation in advance, as
there is no guarantee that there will be seats available on the day you want to
travel. In all cases there is only one long distance passenger train service a day. To search for online fares, timetable information and make 'Instant
Confirmation' Reservation/s, click on the
'Online Bookings' link located top left of this page or on the
'Long Distance Trains'
link . Use the search box on the top of the page, select the city you want to depart
('Departure City') from and the 'Arrival City', press the 'Search' button and a
page will appear with all train/rail services departing from your 'Departure
City. Click on the 'Book' link and a pop window or a new tab will appear with
'Price, Availability and Reservations' functions. Please make sure that the 'Pop
Up' block is switched off in your web browser. If an orange 'Book Now' button shows, that means there are seats available
and once you have filled out your reservation details and press the 'Confirm'
button, your reservation will be instantly confirmed. You will receive an email
advising you that your reservation has been confirmed and is waiting for payment
verification. Once payment has been verified, you will also receive an email confirmation
containing a link to print out your 'Travel Voucher/Itinerary. Click on the
'Travel Voucher' link and print out your 'Travel Voucher/Itinerary' and include
it with your other travel documents. Failure to do so, may result in disruption to your travel and may incur
additional fare charges. When making an 'Instant Confirmation Reservation' you have acknowledged that
you are fully aware of the 'Booking/Amendment/Cancellation/Refund' Conditions of
your reservation/s. If you are making a reservation for the Auckland to Wellington train train
from Auckland International Airport, the nearest railway station to Auckland
International Airport to board the train is Middlemore Railway Station
approximately 15-20 minutes by taxi/shuttle bus. The cost of the taxi or shuttle
bus is additional to The Overlander train fare. Payment can be made by the following credit/debit cards - a. Visa (Not Visa Electron Debit Card) For an 'Instant Confirmation Reservation' booking a credit card/debit card
from the above list is required to confirm the reservation. The answer is no. You can not make a reservation and pay for it on the day of travel. You will be traveling on an 'Electronic' Ticket so there is no need to have a
ticket. If you make an 'Instant Confirmation Reservation' you will receive an email
confirmation by email. It is strongly recommended that you print out your 'E-Ticket/Itinerary' and
include it with your other travel documents. Failure to do so, may result in
disruption of your travel plans and/or additional fare/s to be paid. Valid photo ID may be required on check in You are entitled to check in 2 pieces suitcases per person with a maximum
total weight of 40kgs (or 20kgs per suitcase) per person. If you are travelling in an international airline ticket, the
luggage/suitcase allowance will be of the airline issuing your international
airline ticket. Size must be no more than 200 linear cm (height plus length plus width). Each fare paying passenger can take one small hand bag and/or personal items
such as camera, coat, etc, on board. Passengers are responsible for all carry on
luggage. Unaccommpanied luggage will not be carried on any long distance passenger
train services or on any Cook Strait ferry service.. All luggage should be covered by insurance. Bicycles can be carried on any long distance passenger train service or Cook
Strait ferry service but will incur a charge for each train and/or ferry sector
travelled. There is one bicycle per passenger. Bicycles need to have removable pedals,
folding handlebars and chains to be covered. Passengers are advised to pre-book their bicycles in advance, especially on
any long distance passenger train services as space is limited. Bicycles that
have not been pre-booked, carriage of the bicycle can not be guaranteed. Animals or pets are not permitted on any long distance passenger trains
except for seeing-eye dogs. Long distance passenger train services do not carry un-accompanied luggage or
freight. Pets (except for see-eye dogs) are not allowed in the passenger areas of any
Cook Strait ferry. Other animals can be carried on any Cook Strait ferry but are subject to the
terms of carriage of the ferry operator. Cook Strait ferries do not carry un-accompanied luggage. Both train and ferry staff are highly trained in supporting passengers to
make their trip enjoyable. However, if you have any specific requirements that may assist their staff to
make your journey more comfortable, please enter your requirements, like wheel
chair assistance, walker assistance, etc, in the 'Remarks' or 'Comments' field
when making your train and/or ferry reservation. Under New Zealand law all long distance passenger train services are non
smoking services. There are short smoking stops at Hamilton, National Park, Ohakune, Palmerston
North, Kaikoura, Arthurs Pass and Greymouth if travelling by a long distance
passenger train. On Cook Strait ferry services, there is a smoking area on each ferry. It is recommended that you have travel insurance when traveling, to cover
your luggage, personal belongings, medical/hospital care and trip disruption and
trip cancellation. If you have medical insurance in your own country, please check with your
medical insurer as to what level your insurer will cover you to before leaving
your country. If you require travel insurance or require to top up your medical/travel
insurance, please contact your professional travel agent for advice. Seating assignment on all long distance passenger trains services is done on
'Check In' on the day of travel. Seating requirements can be requested at the time of a reservation being
made. Any seating request can not be guaranteed unless it is for medical
reasons. Final check in time for all long distance passenger train services is 30
minutes before schedule departure time. Final check in time for foot passenger's on a Cook Strait ferry service is 45
minutes before schedule sailing time. Final check in time for passengers with a vehicle on a Cook Strait ferry
service is 60 minutes before schedule sailing time. |
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