Due to Covid 19 Level 3 for Auckland and Covid Level 2 for the rest of New Zealand all train services are cancelled until Saturday 06 March 2021. Services from 07 March onwards are still operating.
Face masks are now mandatory on all journeys, except when consuming food or drink.
Cook Strait ferry bookings and some daytours and bus routes are also open for sale. Do not hesitate to contact us if you have any queries on 0800 143 669 or email@example.com
We understand that Covid-19 continues to add uncertainty in planning. Should there be cancellation of services due to Covid 19 restrictions, we will offer affected customers a transfer to an alternative date, a credit for 12 months, or a refund, regardless of the fare purchased less a $30 processing fee for the entire reservation.
Each of the three scenic passenger rail journeys in New Zealand are unique, with views from the Northern Explorer train showing you the diverse countryside of the North Island - towering viaducts, spectacular gorges, hidden valleys, to the rugged coastline of the South Island, seen from the Coastal Pacific train to the mountain alpine scenery from the TranzAlpine train.
Travel in air-conditioned, centrally heated, carpeted carriages that have an advanced air bag suspension system for quieter and smoother travel, un-tinted, non-reflective, panoramic side and roof windows to capture the dramatic coastal and mountain views, GPS triggered journey commentary in two languages (English and Mandarin) at your seat via headphones, plus information displays, overhead HD video and onboard washroom facilities.
NEW Premium service launched on South Island trains.
Passengers travelling on the TranzAlpine and Coastal Pacific in the South Island are now being offered a new way to experience train travel. Scenic Plus is a new option at a higher ticket price than the familiar Scenic Class - offering regional delicacies, and local commentary, delivered straight to your seat as you sit back and enjoy the spectacular views. Food from local producers will be on offer, including Canterbury grass-fed roast lamb loin on the TranzAlpine and Marlborough salmon and Kaikoura crayfish on the Coastal Pacific. Initially one carriage will be dedicated to Scenic Plus on each train service.
The familiar Scenic Class experience is also still available with a range of fresh food and beverages available from the café car. Seating is comfortable '2 Seat-Aisle-2 Seat' reclining seats with head rests or 'Table Group' (4 people around a table) seating - great for families, small groups or meeting new friends.
For mobility-impaired passengers, there are spaces for wheel chairs and a disabled public toilet. Wheelchair hoists provide access to the cafe carriage from track level. For hearing-impaired passengers - a hearing loop covers all of the cafe carriage saloon and serving area.
All long distance passenger trains have a cafe carriage serving a range of snacks, light meals and non-alcoholic/alcoholic drinks and open air viewing carriage.
Your friendly onboard train crew are there to provide assistance to make your travel a comfortable and enjoyable experience.
With connecting scenic coach services, you can travel south from either Greymouth or Christchurch to the West Coast Glaciers, Queenstown, Milford Sound, Invercargill, Mt Cook/Aoraki, Invercargill (for ferry services to Stewart Island), Dunedin or from Auckland to Paihia in the Bay of Islands and the thermal wonderland of Rotorua.